Are you trying to apply this to FF15? If so, I have questions.
Who wrote the steps to failure? Yoshida? He had jack squat to do with XV, jack squat. What the so called Business Division 2 do, does not impact the MMO division (I think it's 4, not sure tbh). People need to stop blaming Square Enix as a whole, do the KH team have anything to do with XV? No, if you do want to blame people, blame Tabata, blame BD2, Nojima and even Tetsuya Nomura. Don't fault Square Enix as a whole.
XV was awesome, but as always the entitled people will moan about how they've been waiting 10 years. Well guess what, the game hasn't been in development for 10 years. Versus 13 was about 6 and then re-branded. Every FF story has issues, but the haters are louder than the lovers. What is so wrong with wanting to fix issues with the game? They are giving you free updates so what is the problem? BD2 actually give a shit about their game and WANT fan feedback to make the game the best it can possibly be.
I'm proud to be an FF fan and when that FF theme came on during XV (won't say when to avoid spoilers), it felt like a national anthem. Thank you Square Enix, and a middle finger to the haters who keep moaning over nothing, acting entitled and nitpicking. Genuine criticism is fine, but hating is another thing.